FAQs

We continuously gather, analyze and manage our data from a variety of sources, from public records, to title companies, to credit bureau data. From DBA filings and tax liens or judgments, to Yellow Pages, List Galaxy has the most comprehensive data in the industry. We have a data team of 150 members who periodically update all the records in the database. We also gather data from third party companies and associations that have received opt-in information from the businesses and individuals across the globe. All the records in our database are opt-in records. This process is obtained through a subscription management and confirmation process.

There are a great many variables that determine response rate in a marketing program. The product being sold, how it is offered, the creative content of the mailer or telemarketing presentation, and timing all contribute to the rate of response you will eventually experience. Consequently the rate of response can vary greatly from campaign to campaign. Paying equal attention to your product, your offer, customer incentive to respond, your creative, the timing of the campaign, and the list you use is essential. Some campaigns will be profitable with a response rate of one percent, whereas others need a much higher rate. All other variables being equal however, the accuracy and deliverability of our data will certainly improve the rate of response you would have achieved if you were to use a less reliable list source. Responses are tracked as Leads,Click throughs, email responses and opens.

We provide your list in the following formats:

• Microsoft Excel Format
• On a CD Rom or sent to you by email
• Prospects Lists for telemarketing or outside sales reps
• File Transfer Protocol
• Text, Text delimited formats
• Diskette & Magnetic Tape. Most electronic applications will allow you to print mailing labels or prospect lists

We offer only the finest data, which is updated quarterly to ensure that you will receive the highest quality list. With every order, we ensure our lists are clean and in full compliance with all Do Not Call rules and regulations by verifying all the emails for deliverability and validity so that our clients get only good and valid emails. It means Really Outstanding Information. You'll see the difference when you use List Galaxy – we guarantee it!

We have a wide rage of industry/title selects – the client has the option to select the industry verticals, titles, States, country based lists you want to reach/target..

We charge the client on the actual email delivered, if any bounce backs we send extra names to reach the proposed list size.

We send monthly campaigns for list building on various new topics also take initiative in updating the current database every quarter. The un-subscribes is effectively removed within 48 hours of notice.

We recommend any client in sending part messages using different titles and pitch for better results and tracking the best working messages to the audience.

List Galaxy is dedicated to protecting the privacy interests of our customers and is in full compliance with the CAN-SPAM Act. Specifically, List Galaxy adheres to the following requirements:

• Subject lines are clear, relevant, honest and not misleading;
• From lines and headers accurately identify the source of the email;· Message content includes clear identification that the email is an advertisement, solicitation or promotion;
• Every email has a functioning unsubscribe mechanism for the advertiser that is active for a minimum of 30 days;
• A valid physical address of the advertiser is be included in every email; All unsubscribe requests are honored within 10 days of the notification

We can send mailers in HTML, Text, flash or Semi-text format. (We don’t advice a flash template because older Outlook version doesn’t support flash.)

HTML, Image and Semi-text formats are track able except for text format.We have tracking tool, which tracks the leads, clickthroughs. EMail responses and email opens real time for which you would be given the login ID and pass word once the campaign is on so that you can see the results 24/7. Also, You can view the demo of our Email Campaign Tracking Tool from your website by logging in as.

All list purchases and marketing services must be paid for in advance either by check or wire transfer. Contact us for further details. Any purchase or payment less than $2000, can be paid via credit card for immediate needs.

Phone: Our regular working hours are Monday through Friday, between 9am and 6pm CST. Please feel free to call at any time and if we aren’t in the office, just leave a message and we will return your call first thing the next morning. Our Toll-Free number is 1-866-978-5242.

We guarantee 80+% of our postal and telemarketing lists to be deliverable. The warranty will be limited to provision of additional records. While a major factor for delivery success of email campaigns is the list, other elements such as the email message, server used to roll campaign, the subject line, too affect the reach to the inbox. However, our lists exceed our clients’ expectations in terms of delivery and quality.

You will have 14 days after purchasing the information to inspect and notify ListGalaxy of deliverability issues over 20% with regards to the information.

ListGalaxy’s entire liability shall be limited to the amount actually received by ListGalaxy on account of your purchase. In no event shall ListGalaxy be liable for direct, indirect, special, exemplary, consequential, incidental, or punitive damage or loss for any claim or cause of action related to or arising out of the use of our lists.

We guarantee that we will offer you our complete support to help expand your reach and grow your business.